Frequently Asked Questions
Posted by Natalie Mayes earlier this month
Here, we have answered some of the most common questions about working with mohunky, from getting started with a project to understanding our approach to security, timelines, and costs. We hope these FAQs give you a clear picture of how we work and what to expect. If you have more questions, feel free ask - we are here to help!
We offer a full range of digital services designed with small and medium businesses in mind! Our main focus is building user friendly, low maintenance websites using Umbraco CMS, perfect for businesses that want a great online presence without the hassle.
Beyond web design and development, we’ve got you covered with app development, branding, graphic design, and user experience optimisation. We also provide secure cloud hosting and email hosting with full support, so your business has everything it needs to run smoothly and professionally.
For more details, feel free to check out our services page here!
We love working with small and medium sized businesses who are serious about creating impactful digital experiences. If you're looking to build something that lasts and enhances your business, we're a great fit!
Timing varies based on project needs, but we provide an estimated timeline from the start and keep you updated along the way to stay on track. Typically though a standard website takes between 6-12 weeks to design and build.
We typically kick things off with a discovery session, followed by planning, design, development, testing, and launch. And, of course, we’re here for support after launch too!
We pride ourselves on using language and technology that’s straightforward and easy to understand, so you’ll never feel bamboozled! Our relaxed, friendly approach will make you feel at ease throughout the project - think of us as an extension of your team, working together to bring your vision to life.
Check out some of our testimonials from happy clients.
Cost depends on what you’re looking for, but we’re transparent about pricing. After our initial chat, we will put together a detailed estimate so you know what to expect.
Yes, we understand that managing cash flow is important, especially for small businesses starting out, so we offer flexible monthly payment plans on all of our projects. During our initial discussions, we will work with you to find a payment schedule that suits your budget and timeline.
Our goal is to make high quality digital solutions accessible without putting a strain on your finances. If you’re interested, just let us know, and we will be happy to set up a plan that works for you!
You can be as involved as much or little as you like! We love working closely with clients, especially during design and testing, but we will adjust based on how hands on you want to be.
Some clients come to us with a clear vision or even their own designs and just need help bringing it to life, while others prefer a more guided approach through our design process to ensure we’re building exactly what they need. Whatever your style, we’re here to make it work!
It’s simple! Just contact us through our website using our contact form or send us an email at hello@mohunky.com. We will schedule a chat to learn more about your goals and explore how we can bring your vision to life.
Our goal is to create solutions that genuinely add value to your business, whether that’s boosting efficiency, customer engagement, or sales. We aim for outcomes that make a real difference to your business.
Yes! We take care of everything related to web hosting, email hosting, and domain names - all under one roof! Our comprehensive services ensure that you have a seamless experience, allowing you to focus on your business while we handle the technical details.
We have you covered! We set up automated backups and use best practices for data management to make sure your data stays safe and can be restored if needed. Our Umbraco sites also have an inbuilt roll back feature should you accidentally mess up when editing your content, giving you peace of mind.
Security is a big deal to us. From encryption to regular checks and restricted access, we put multiple layers in place to protect your digital assets and data.
Luckily, Umbraco is well known in the industry for its high security, giving you peace of mind that your digital assets are protected by a trusted, secure platform.
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Let's chat
If you have a specific project in mind, or you’re not sure what you need, please get in touch - we’d be happy to chat, even if it’s just for friendly advice!